When you call, we will ask you:
- About the accident
- About your injuries
- The date the accident occurred
- Where it happened
- If the police attended the scene
If the police attended they will have completed a Police Report (PR).
If you have a copy of the Police Report we will want to know about that too. Sometimes people don’t have the report as the Police are still finalising their investigations.
We will also ask for your full name, contact details, and how you found us. We will arrange a time for your free appointment to discuss your claim in more detail as soon as possible.
If you have an injury from something that happened at Work you may have a Workers Compensation Claim. These claims are dealt with under the Workers Compensation Rehabilitation Act which covers all work-related injuries in QLD.
When you call, we will ask you:
- About the accident
- About your injuries
- The date the accident occurred
- Where it happened
- Your employers name
- If a WorkCover claim has been commenced
If you have not applied to WorkCover you have 1-2 months from the date of the accident to do this.
We’ll make a time for your free appointment as soon as possible to talk to you about this and to discuss obtaining some medical expenses and weekly benefits from WorkCover.
If you have applied to Work/cover:
We will want to know how far along you are in the WorkCover process and if you have received a Notice of Assessment.
If you have a Notice of Assessment, you should NOT respond to that notice. You should be getting urgent legal advice. The 20-day reply period is not compulsory. It is there to pressure you to accept.
We’ll also ask for your full name, contact details, and how you found us.
We’ll arrange a time for your free appointment to discuss your claim in more detail as soon as possible.
When you call, we will ask you:
- About what has happened
- About your injuries
- The date your injuries occurred
- Where it happened
- Your doctor’s details
We will also ask for your full name, contact details, and how you found us.
We will arrange a time for your free appointment to discuss your claim in more detail as soon as possible.
If you have an injury from something that happened in a public place, for example, a shopping centre, a park, a café, an amusement venue, hotel, a footpath etc, these are called PIPA claims they as come under the Personal Injury Proceedings Act Qld.
When you call, we will ask you:
- About the accident
- About your injuries
- The date your accident happened
- Where it happened
We will also ask for your full name, contact details, and how you found us.
We will arrange a time for your free appointment to discuss your claim in more detail as soon as possible.
Can I claim money from my Superannuation Fund?
Do I have a TPD (Total and Permanent Disability) Claim?
What if my TPD Super Claim has been rejected?
If you have a total and permanent disability or illness, and you are unable to do your usual occupation or other work you are trained or experienced in, you may have a TPD insurance claim.
When you call, we will ask you:
- The date you stopped work or the date you were no longer able to work in the job you are trained to do.
- What Superfund you are with or what insurance funds you have
- About your injury/illness
- The date of your diagnosis, illness or injury
- If you have lodged a claim or not (we assist people who have had their claims rejected)
Often, people have insurance built into their Superannuation (or another insurance policy) for this and they can make a claim. Quite often we are doing these claims alongside a MVA, Workers Comp, or PIPA claim.
We will also ask for your full name, contact details, and how you found us and arrange a time for your free appointment to discuss your claim in more detail.
If you have a diagnosis for asbestosis, mesothelioma or another similar condition, you may have a claim.
We will ask you:
- Your full name and contact details and how you found us
- The date of your diagnosis
- About your diagnosis (a form of asbestosis or cancer)
- About the type of work you have done in the past
We will arrange a time for your free appointment to discuss your claim in more detail as soon as possible.
We understand that sometimes people are not up to calling themselves. We often talk to people calling on behalf of their friend or family member who has been injured. We will ask them the same questions we would ask you.
At some point after that, we will need to meet and speak with the person who has sustained the injuries. We can book in a time for a free appointment as soon as possible and will encourage you both to attend.