O'Shea Dyer Solicitors  - Lawyers Representing People throughout Queensland.

We are a trustworthy team of legal professionals who are clear about our Vision and Values.

We provide legal advice and representation for Family Law, Compensation Claims - Injury Law, or Wills and Probate.

Read on to discover how we can help protect what matters most to you.

Call Us  Meet our Team  Contact us with your Questions

Our Team

O’Shea and Dyer Solicitors are proof of what a great team can do. Our lawyer's capacity and ability to serve clients well, is extended by our excellent team. 

We value having a team of individuals who trust and respect each other; who can problem solve openly and honestly; who are interested in serving people well.

We know each other’s strengths and weaknesses.  We listen to each other and are able to have healthy, respectful conflict and debate around ideas as we problem solve for our clients. We seek clarity and understand the decisions that are made by/for the team. We commit to decisions and plans of action that improve our service and outcomes, and we are accountable to each other in all aspects of 'office life'.  

Our Vision

  • We provide legal assistance and representation for people throughout Queensland.
  • We provide advice and representation for: Family Law, Compensation Claims/Personal Injury Claims, and Wills and Estates Law.
  • We are passionate about providing affordable quality legal services.
  • We will understand our clients' legal needs, protect them, and walk with them to excellent legal outcomes.
  • We will be good stewards so we can be generous.

We Value

  • people - we treat people with respect and kindness 
  • experience - our lawyers are experienced and practice exclusively in their area of expertise 
  • excellence - we strive for excellent results for our clients
  • efficiency - we improve systems/technology/software/knowledge to be cost effective for our clients
  • adaptability - we embrace change across every aspect of our practice to support and protect our clients
  • teamwork - our team gives us the ability to do more for our clients

Our Clients

We care about our clients and treat them with respect, kindness and compassion. 

Our clients often seek out a lawyer at a time when life is changing. We assist and represent people with legal issues when family relationships change; if their life has been turned upside down by an accident or injury (psychological or physical); or when there has been a death in the family and an estate needs to be administered.  We understand that change can be stressful. We strive to be compassionate and understanding.

Our role is to provide quality, affordable legal services. We are committed to doing all we can so our clients feel understood. We want our clients to feel that they come under our protection. We want our clients to be satisfied with their outcomes and to experience excellent care, service and results.

We will always be professional and give the very best of our experience, knowledge and skills regardless of the difficulty or challenge.

We promise to do our very best to…

  • be respectful, clear and professional at all times
  • understand your situation and show compassion, patience and be non-judgmental
  • be optimistic and realistic
  • find solutions that are realistic and advantageous to you.
  • give clear explanations
  • sensibly and sensitively manage our communication with you in order to be cost effective and efficient for you.
  • see you promptly at appointment times and try not to keep you waiting
  • set aside time in appointments to listen, obtain all relevant information for your matter and advise you
  • give you realistic advice so you can have realistic expectations about how your matter is likely to resolve
  • provide cost effective solutions by being proactive in resolving your matter as soon as possible
  • use all available methods of dispute resolution to bring matters to their earliest resolution
  • give you an accurate estimate of the likely costs of your matter early on and regular updates of actual costs incurred at various stages of your matter
  • be transparent and set good boundaries where necessary.

Communication

When you call us -

Our lawyers represent many clients. They have well managed calendars and have set times for appointments, phone calls, reading, thinking, drafting, attending court, mediations, and meeting deadlines. When they are focused on your matter, they give it their full attention and need uninterrupted time. This ensures our clients obtain the best results possible and obtain excellent value for money. 

Lawyers, like a doctor/dentist/or teacher have every minute of their day scheduled. Our lawyers are also constantly prioritising matters across all of their files to meet important deadlines and unexpected urgent events. Our clients understand they need to book a phone appointment (or face to face/video/teams appointment) if they wish to speak with their lawyer.  Appointments can be made with the secretary/paralegal in the department that is assisting you (Family law - Compensation Claims - Wills and Probate). If your call is urgent our paralegals will ensure a message if sent to your lawyer.  

If we call you - 

If your lawyer calls you, it will mean something important has come up on your matter and they need to talk to you as soon as possible. It is always in your best interests to take the call or return it as soon as possible. This will ensure the swift progression of your matter.

Emails - BE WARY

We treat emails as letters and will take time to digest the contents, consider it's urgency, and to consider and write our response. We receive dozens of emails each day, and like receiving letters, it is physically impossible to respond in an hour, or on the same day, or even that week. We will respond to your email as soon as we can though, and very quickly if we think it needs urgent attention.

Please also be careful of what information you send in an email. Emails are not safe and can be hacked. We have security measures in place on our mailboxes - however we have no control over the security you may have on yours. If your settings are not secure, your mailbox could be hacked and the hacker may impersonate us (as they can see emails you have received from us) or someone else. We never recommend sending important documents via email. If you do - they will likely be blocked by our security. Documents should be uploaded to the secure lawconnect portal we have set up for clients.

Community

We are proud to be Queenslanders and part of the Townsville and North Queensland community.

We steward our resources well so we can support others when they need it. We have supported many organisations over the years.

  • Food Relief NQ
  • YWAM Townsville
  • The Smith Family
  • Share the Dignity
  • The Choral Society and Townsville Eisteddfod and North Qld Opera and Music Theatre.

We continue to support the Cootharinga Society and give regular monthly financial support to Townsville charity, Fuel for Schools.

Our History

We look back and are grateful that Pat O’Shea and Mark Dyer formed O'Shea & Dyer Solicitors, back in 1983. Pat and Mark were excellent lawyers who assisted people in the Townsville community, providing them with quality, affordable, legal services for many years. Pat O’Shea retired in 2008 and Mark Dyer in 2014. OSD became incorporated in 2013 with Ivan Baxter as the sole director.

We are proud to say that for over 40 years, OSD has provided quality and affordable legal services to people in Townsville and North Queensland and that we have people in our team, like Shelleigh Naessens and Robyn Mullins who have been with us for more than 25 of those years. 

The Future of O'Shea Dyer Solicitors

The Shareholders of O’Shea & Dyer Solicitors look forward to developing the firm into an even better provider of quality and affordable legal services across Queensland. 

Our strength is our experience and personalised service. We are committed to having a team of experienced lawyers who have standout ability.

We plan to distinguish ourselves as a preferred law firm who utilises AI and tech offerings appropriately and will always provide genuine human intellect and relationship to all that we do for our clients. 

We welcome new people to our team who are passionate about providing quality, affordable legal services for:

  • Family Law
  • Compensation Claims - Injury Claims,
  • Wills and Probate

- Ivan Baxter, Jodi Dingwall, Tyla Leo - Shareholders O'Shea Dyer Solicitors